Seth has a great post about how much more it costs to get 'nice'. This is a great thought as you look across your business and wonder - why don't we give nice every time with everything? And if we could do that - what would it be worth?
Seth has a great post about how much more it costs to get 'nice'. This is a great thought as you look across your business and wonder - why don't we give nice every time with everything? And if we could do that - what would it be worth?
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